System Diagnostics

This page is only available in a Netreo virtual appliance. It is not available for SaaS deployments.

The System Diagnostics page shows a variety of internal system values indicating if Netreo is operating as intended.

It is only available to users with the SuperAdmin access level.

To navigate to the System Diagnostics page, go to the main menu and select Administrator > System > Diagnostics.

Uptime

Shows current uptime.

Current Server Time

Shows the current date and time of the server on which Netreo is deployed.

License Information

Shows the number of device licenses (full and lite) currently being used by this deployment (in green), the total number of device licenses available (in gray), and the date that the license contract expires.

Software Version

Shows the current release version of the Netreo software. Selecting Check for updates checks for release updates and opens the Netreo Update page.

Hardware Information

Shows information about the server hardware on which Netreo is deployed.

Current Processes

Shows information on the state of internal processes for checking the respective items.

• DNS - Checks for valid DNS server configuration in Netreo.
• NTP - Netreo's internal service for managing system time.
• Email - Netreo's internal mail services for sending alert notifications.
• Availability - Netreo's internal service for checking host availability.
• Internal Logging - Netreo's internal logging services.
• SSH - Netreo's internal services for communicating via SSH.

Timezone

Shows the timezone used by the server on which Netreo is deployed.

Diagnostic Backup

Allows Netreo SuperAdmins to create a tarball containing all diagnostic logs generated by Netreo. The generated tarball can then be sent to Netreo support for assistance with diagnosing problems with that Netreo deployment.

Click the Create Backup button to generate a new tarball. Before exporting its logs, Netreo checks the local disk availability to ensure that there is enough space to create the file. If enough space is not available, file creation fails with a message to free up space. Only one file can be created per day, and clicking the create button will overwrite that day's existing tarball with a new one.

To download the tarball file, click its name in the table. To delete it, click the delete button in the ACTIONS column.

System Load

Shows information about historical maximum, average, and current system load.

System Timers

Shows information about maximum, average, and current latency and queue size.

Memory Statistics

Shows information about maximum, average, and current memory use.

Total Disk IO

Shows information about maximum, average, and current disk reads and writes.

Interface x

This section is currently being revised.

CPU x Statistics

Shows information about maximum, average, and current CPU utilization.

Device Count

Shows information about the number of devices discovered and the number of devices monitored.

Total Metrics Monitored

Shows information about the total number of metrics monitored.

Total Service Checks In Use

Shows information about the total number of active and passive service checks in use.

iostat Utilization

Shows information about disk utilization.

Disk Utilization %

Shows information about disk space usage, broken down by /db and /.