Add a Method to an Action

Create a Method

Follow the steps below to create a new method and add it to an action.

Go to the main menu and select Administration > Alerts > Actions to open the Actions Administration page.

Locate the action group and action to which you would like to add a new method.

Select the action's add method icon in the ACTIONS column.

Choose the method type.

Configure the method as necessary.

The payloads for SNMP traps, webhooks, PowerShell, and SSH must not exceed 1,020 characters in length.
If configuring an email address results in an error indicating that the address is in an incorrect format, try retyping the address manually or copy/paste without formatting (Shift-CRTL-V in Windows), as non-printable, accented, or UNICODE characters can cause problems.

Choose a time frame for the notify hours (the time during which the method will be allowed to execute).

Select Add Method.

You are returned to the Actions Administration page.

Modify a Method

Once created, you may then:

edit the method

delete the method

by selecting the appropriate icon in its ACTIONS column.

Editing Methods

Editing a method will only affect its future use in a newly opened incident (i.e., not incidents that are currently in the open, acknowledged, or alarms cleared states). If an open incident is currently using that method, it will remain unchanged until the incident is closed. If a new incident is subsequently opened, then the edited method is used.

Add a Method to an Action

Create a Method

Modify a Method

What's Next