Netreo System Backups

Only users with the SuperAdmin access level can make and schedule system backups. From the main menu, select Administration > System > Backups to open the System Backups page.

Local Backups

Netreo can create its own encrypted backups of its settings and device configuration data on the local disk. (Device configuration data being how each device is configured within Netreo, including all configured checks and other metadata associated with a given device.) System backups cannot be restored by the customer. Only a Netreo support engineer can restore a system backup. Netreo maintains only the two most recent backups. Any remaining backups are deleted.

SMB Backups

Additionally, Netreo can be configured to upload these local backups to an SMB file sharing location for redundancy. Click the Settings button in the Upload Settings panel to configure an SMB location for Netreo to upload to. (This is optional, and not required to schedule local backups.) Only one SMB file share location may be specified.

The Upload Settings contain four fields - three are required, one is optional.

• UPLOAD LOCATION
  Required. The network path to the file share location. For example: \\ecsserver261\technical_svcs_dept\serviceslist\OC\backups
• UPLOAD DOMAIN
  Optional (if local authentication is used on the SMB server). The Active Directory domain on which the authenticated user resides.
• UPLOAD USERNAME
  Required. Username for authentication with the SMB file server.
• UPLOAD PASSWORD
  Required. Password for authentication with the SMB file server.

Netreo uses ports 135 through 139 TCP for communicating with the SMB share. So, be sure those ports are available.

Backup Schedules

Netreo doesn't create any backup schedules by default, so you will have to add a schedule in order for Netreo to start making backups. To add a backup schedule, click the Add/Edit Schedules button in the System Backup Scheduling panel. (Despite this button's name, you cannot edit existing schedules, you can only add new ones.) To delete a schedule, simply click its delete button.

You can also make an immediate backup by clicking the Start Backup Immediately button located at the top of the page.

If desired, local backups can be downloaded directly from the System Backups page by clicking on the backup filename in the Backup File Listing panel. Local backups can also be deleted if they are no longer useful by clicking their delete button. Deleting a local backup from the list does not delete it in the SMB file share location (if one is configured).